Privacy Policy

Last updated: September 23, 2026

This Privacy Policy explains how OdorXperts (“we”, “us”) collects and uses information when you visit this website or contact us about our odor removal services.

Information we collect

We only collect information you choose to give us, such as when you:

request a free quote (name, email address and location);
send us a message through the contact form (name, email address and your message);
call or email us directly.

How we use your information

to respond to your enquiry and provide quotes;
to schedule and carry out inspections and odor removal services;
to follow up about work we have done for you.

We do not sell or rent your personal information.

Third-party services

Some pages include content from third parties: a Google Maps map on our contact page and YouTube videos. These services may collect information according to their own privacy policies. YouTube videos only load after you press play.

Cookies

This website does not use advertising or analytics cookies. Embedded third-party services described above may set their own cookies.

Data retention and security

We keep enquiry information only as long as needed to respond to you and provide our services, and we take reasonable steps to protect it.

Your choices

You can ask us to access, correct or delete the personal information we hold about you by contacting us using the details below.

Contact us